Support

Need help with Molar? We are here for you. Whether you have a question about features, need help setting up your clinic, or ran into an issue, our team is ready to assist.

Contact Us

• Email: support@molar.pk
• Response time: Within 24 hours on business days

Common Topics

Getting Started

New to Molar? Register your clinic at the sign-up page. Once registered, you can invite staff and doctors, configure clinic settings, and start booking appointments right away.

Account and Login

If you belong to multiple clinics or roles, you will be asked to choose which one to use after signing in. You can switch roles or clinics at any time from the dashboard. If you are locked out, use the password reset option on the login page or contact support.

Appointments

Admins and staff can create, reschedule, and cancel appointments from the dashboard. Patients can also book and manage appointments through the patient portal.

Billing and Payments

All billing records are managed from the Billing section in the dashboard. Patients can view and pay outstanding balances through the patient portal. For questions about specific charges, contact your clinic directly or reach out to our support team.

Data and Privacy

Molar uses row-level security and strict data isolation to ensure that each clinic’s data is private and accessible only to authorized users. All connections are encrypted. If you have specific compliance questions, contact us at support@molar.pk.